Technical Inspector
What we do:
At InstaGroup, we are nationally recognised for our experience, technical knowledge, and expertise as leading installers of energy efficiency and renewables solutions for our customers.
Our purpose is to deliver innovative and cost-effective solutions to save energy, improve buildings, lower domestic bills, and cut carbon emissions, giving our customers peace of mind.
Established in 1980, InstaGroup has developed a vast product stack and services including Flooring, Insulation, Solar Energy, and Heating Solutions.
We are committed to sustainability, with over 80% of the material we use being recycled or from sustainable sources.
Our Mission:
At InstaGroup, we are motivated by a clear mission: to transform the energy sector by delivering innovative, sustainable solutions that surpass our customers' expectations.
Through our steadfast commitment to excellence, integrity, and environmental responsibility, we aspire to lead the field in energy advancement while positively influencing the world around us.
With each project, product, and partnership, we endeavour to forge a brighter, more sustainable future for generations to come
Job Overview:
As a Technical Inspector, you will be responsible for inspecting installations of Cavity Wall and Solid Wall Insulation, assessing new technicians, and supporting our network of approved installing companies. This role is pivotal in ensuring the highest standards of installation and compliance across our network.
Key Responsibilities:
Conduct thorough inspections of Cavity Wall and Solid Wall Insulation installations to ensure compliance with industry standards and company specifications.
- Assess and evaluate new technicians to ensure they meet the required competencies and standards.
- Provide ongoing support and training to our network of approved installing companies to enhance their performance and adherence to best practices.
- Monitor and motivate Insta Network Installers, ensuring they maintain high-quality standards and productivity.
- Produce detailed inspection reports and feedback for continuous improvement.
- Collaborate with various departments and stakeholders to address any issues and implement corrective actions.
Success for you & key outcomes are:
- Build & maintain strong relationships with customers.
- Visit complaints within 24 hours.
- Customer satisfaction, receiving positive feedback.
- CIGA complaints resolved within 2 weeks.
- Represent Insta & promote all products and services to the Network.
Key Responsibilities:
- Inspections and Audits: Conduct thorough inspections of Cavity Wall and Solid Wall Insulation installations to ensure compliance with industry standards and company specifications. Audit CW & EW works and sign off on completed projects.
- Technical Support: Provide technical support to nominated Network customers, ensuring they have the necessary guidance and assistance.
- Training and Assessment: Train new installers from newly onboarded companies and approve installers by assessing their competencies and standards.
- Quality Assurance: Check the quality of materials and equipment, reporting any substandard performance. Produce detailed inspection reports and feedback for continuous improvement.
- Customer Complaints: Visit and resolve customer complaints, ensuring satisfactory outcomes. Service material complaints and manage CIGA inspections, reporting findings and implementing corrective actions.
- Stakeholder Collaboration: Maintain close relationships with various departments, clients, and stakeholders to address any issues and enhance project outcomes.
- Research and Development Support: Support R&D works when required, contributing to the development of new techniques and solutions.
- Motivation and Monitoring: Monitor and motivate Insta Network Installers, ensuring they maintain high-quality standards and productivity.
Skills and Experience Required:
- NVQ Level 5 qualification in CSCS is essential
- Experience: At least five years as a BBA/KIWA Approved Cavity Wall Insulation Technician is essential. A knowledge of External Wall Insulation is advantageous.
- Communication: Excellent communication and presentation skills are necessary to effectively convey technical information and feedback.
- Interpersonal Skills: Strong interpersonal skills with attention to detail to ensure precise and thorough inspections.
- IT Proficiency: Proficient in using IT systems to produce comprehensive inspection reports and maintain accurate records.
- Knowledge: Familiarity with PAS2030/35 standards is required to ensure compliance and quality control.
- Self-Motivation: Ability to self-manage workload and diary to maximise productivity and efficiency while working independently.
Knowledge:
- Familiarity with PAS2030/35 standards is required to ensure compliance and quality control.
- Self-Motivation: Ability to self-manage workload and diary to maximise productivity and efficiency while working independently.
- Travel: Willingness to travel extensively throughout the South of England and occasionally to other areas of the UK, including overnight stays when required.
- Driving Licence: A clean driving licence is mandatory.
Additional Requirements:
- The ability to adapt to varying work environments and handle multiple tasks simultaneously.
- Strong problem-solving skills and the ability to implement practical solutions on-site.
- Commitment to continuous professional development and staying updated with industry advancements.
Personal Attributes:
- Highly motivated with a proactive approach to work.
- Strong organisational skills with the ability to manage time effectively.
- Professional demeanour and the ability to represent the company positively to clients and stakeholders.
What we offer:
- £40k + 12% Company discretionary bonus.
- Benefits package.
- Opportunities for professional growth and development.
- Supportive and dynamic work environment.
- Company Car.
Join us in maintaining and enhancing the quality standards of our insulation installations. Apply now to be a part of our dedicated team.
- Remote status
- Fully Remote
About InstaGroup
We cut carbon and save energy, from office to on-site. We’ve been a leading manufacturer and installer of insulation, solar, acoustics and flooring systems for both homes and businesses for over 40 years.
Technical Inspector
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