What we do:

At InstaGroup, we are nationally recognised for our experience, technical knowledge, and expertise as leading installers of energy efficiency and renewables solutions for our customers.

Our purpose is to deliver innovative and cost-effective solutions to save energy, improve buildings, lower domestic bills, and cut carbon emissions, giving our customers peace of mind.

Established in 1980, InstaGroup has developed a vast product stack and services including Flooring, Insulation, Solar Energy, and Heating Solutions.

We are committed to sustainability, with over 80% of the material we use being recycled or from sustainable sources.

Our Mission:

At InstaGroup, we are motivated by a clear mission: to transform the energy sector by delivering innovative, sustainable solutions that surpass our customers' expectations.

Through our steadfast commitment to excellence, integrity, and environmental responsibility, we aspire to lead the field in energy advancement while positively influencing the world around us.

With each project, product, and partnership, we endeavour to forge a brighter, more sustainable future for generations to come

We are looking for a highly organised, customer-focused Solar and Project Coordinator to join our growing team. In this varied and rewarding role, you’ll play a key part in supporting our Solar and Funding Teams by providing excellent customer service, preparing quotes, coordinating installations, and managing project-related administration. You will also be involved in managing jobs under the ECO4 grant scheme, ensuring compliance, timely progress, and a smooth customer experience from enquiry to completion.

This is a fantastic opportunity for someone passionate about renewable energy, energy efficiency, and sustainability- someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering exceptional results.

Key Responsibilities:

• Act as the first point of contact for potential customers seeking solar solutions.
• Liaise with the Solar Designer to prepare and send tailored estimates.
• Schedule surveys and coordinate appointments with customers and our Planning Team.
• Follow up on quotations and actively support the sales process.
• Process customer deposits and manage the installation booking process.
• Prepare and issue comprehensive solar handover packs, including all required documentation.
• Upload job details to internal systems such as NAV and PAS.
• Maintain regular contact with customers to confirm completed works and ensure satisfaction.
• Assist in the administration and management of projects under the ECO4 grant scheme.
• Ensure accurate documentation, compliance with grant requirements, and timely progression of funded projects

Skills and Experience Required:

• Strong attention to detail with the ability to manage multiple tasks and deadlines.
• Experience in working and performing in a telesales role
• Excellent time management, organisational, and problem-solving skills.
• Confident and friendly communication skills – both written and verbal.
• A proactive approach to customer service and sales follow-up.
• Ability to work independently as well as collaboratively within a fast pace team.
• Competent IT skills, including Microsoft Excel

Desirables but not essential

• Previous experience or passion for solar and renewable energy
• Previous experience in grant-funded schemes (such as ECO4)
• CAD Experience
• Technically minded

Why Join Us

• Be part of a company making a positive impact on people’s homes and the planet.
• Work within a friendly, supportive team environment.
• Gain valuable experience in a growing sector with real long-term career potential.
• Ongoing training and professional development opportunities.

What We Offer:

• Competitive salary up to £28,000.00 per annum
• 12% annual performance bonus
• Up to 6% pension contribution
• 25 days leave, plus bank holidays (increasing to 28 days after 5 years' service)
• £600 annual personal development budget
• Regular staff events
• Referral scheme – earn up to £500 for each successfully recommended employee
• Laptop

Equal Opportunity Statement:

At InstaGroup, we are dedicated to fostering an inclusive workplace culture that values diversity in all its forms. We believe that every individual brings unique perspectives, experiences, and talents to our team, and we are committed to creating an environment where everyone feels respected, supported, and empowered to thrive. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for opportunities at InstaGroup.